A Guide to Conversation Analytics: Elevating Sales Success

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Pam Georgiana

In the dynamic landscape of sales, where customer interactions and relationships are pivotal, conversational analytics has revolutionized how sales teams understand, evaluate, and enhance their processes. Why? Because customer service is critical to success. According to a study by Microsoft, 90% of Americans use customer service as a factor in deciding whether to do business with a company. 58% will change companies due to poor customer service.

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6 Types of AI Sales Tools You Need to Know

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Pam Georgiana

A recent Harvard Business Review article reported that while lagging behind other business functions incorporating digital technology, "Sales is primed to quickly become a leading adopter of generative AI… AI-powered systems are on the way to becoming every salesperson's (and every sales manager's) indispensable digital assistant."

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60 Inspiring Quotes to Motivate You in Business, Sales, and Life

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Michelle Farnsworth
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6 Easy Tips to Increase Your Sales Today

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Michelle Farnsworth

More impatient, more demanding, and more informed.

Sound familiar?

With attributes like that, it can seem impossible to please today’s consumers let alone increase your sales.

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Boosting Dealership Sales – Talking Trade-In Increases Appointment Success by 72%

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Susan Gaytan

This post is brought to you by a guest contributor Susan Gaytan, Director of Dealer Engagement and Training  with Alan Ram's Proactive Training Solutions. Susan brings over twenty years of automotive experience and dealership management expertise.  She is responsible for integrating training solutions and helping dealerships maximize the effectiveness of training.  You can learn more about Alan Ram's Proactive Training Solutions here.

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6 Best Practices to Improve Online Reviews

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Pam Georgiana

Did you know that your online reputation can affect your bottom line? It’s true.  Online reviews are essential to every modern sales process. According to recent survey statistics, 95% of consumers read reviews before they buy a product. This is true for all kinds of products.92.4% of survey respondents say reading a trusted review makes them more likely to buy a B2B product. In this article, we’ll offer six best practices for improving your online reviews.

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Social Selling - Elevate Your Personal Marketing

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Koby Jackson

If you have followed my articles, you know that I am a huge fan of technology, when used correctly. I try to avoid pushing Calldrip in my articles as much as possible. However, sometimes there is no way around sharing the features that the incredible team at Calldrip has created.

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5 Use Cases for Automotive Text Messaging

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Michelle Farnsworth

Would you believe me if I told you that one of themost powerful ways to market your dealership is through automotive text messaging? It’s true! If you want your valuable information to not only be seen, but be seen in a timely manner, then start texting leads.

An astounding 98% of text messages are opened, where only a mere 20% of emails are read. On average it only takes 90 seconds for a mobile phone user to respond to a text message, creating a higher probability that customers can be reached in real-time.

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Mastering the Fundamentals of Sales:  A Comprehensive Guide

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Pam Georgiana

While sales may not be the occupation we all dream about as kids, it can be a very fulfilling occupation for those who master sales fundamentals. In sales, understanding the core principles opens doors to endless possibilities and remarkable achievements. As a salesperson, you get the opportunity to impact what you earn directly through commission, build quality relationships with others in your industry, and experience thrills as you convert big deals.  If you are a sales leader, you can ensure your team is set up for success through teaching sales fundamentals through the practice of sales enablement. 

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Leveraging Technology to Supercharge Your Sales Process

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Koby Jackson

In the quickly moving world of sales, technology can supercharge your sales and set you apart from your competitors. The adage, "If you're not first, you're last," resonates, especially when responding to digital leads and closing sales. Today, you’ll learn how cutting-edge technologies are assisting in the sales process, emphasizing rapid lead response, AI-driven insights, and SMS for consistent engagement.

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