Calldrip connects your business with potential customers while they’re still online and engaged with your brand. The quicker this connection is made, the more likely you are to close the sale.
Route calls with Calldrip based on your business needs. Call multiple agents at once to ensure best practice, or choose a round robin strategy for balanced lead distribution. Calls can be routed to a desk or mobile phone which means your agents can respond to leads no matter where they are.
Calldrip’s call tracking features will help you market your business more effectively. Purchase local and toll-free numbers from anywhere to use on your next marketing campaign. Track results of your campaigns and make better decisions based on real data.
Easy to view reports that actually matter. Track response time and manage phone conversations with our reporting tools. Also, receive alerts on missed opportunities. Want status reports delivered to you automatically? Calldrip can deliver your reports by email on a daily or weekly basis.
CRM & Helpdesk Integrations
Now all your important customer interactions are in one place. Call details and recordings can automatically be sent to your CRM or helpdesk client.
Optionally record calls so you can play them back at any time, allowing you to focus on additional training if needed.
Receive alerts on potential missed opportunities. Also, view call transcriptions via email.
Connect your existing lead sources to Calldrip using our integration tools. Setup is quick and painless.
In addition to the awesome features we already offer, we also have an API that allows you to expand Calldrip even further.