More insights, more customization, better results.
Google My Business Integration
With the Review Boost Power-Up, Calldrip helps elevate your company’s online presence. The new Google integration with the Review Boost Power-Up allows you to delve deeper into tracking and understanding the reviews you’re gaining. Going beyond your Calldrip Dashboard, the integration gives you access to:
- The number of reviews gained this month
- Reviews you have gained since activating Review Boost
- See the most recently submitted reviews from your Google My Business page
- Your company’s overall Google rating status
- The total amount of reviews on your Google My Business page
How This Integration Benefits Your Business
The more reviews you gather the more credible your company is. Increased credibility improves the likelihood of being selected by a browsing prospect.
84% of people trust online reviews as much as a personal recommendation. (Forbes)
This added ability to stay informed on your company review status gives you vital insights to where you’re performing well and where you may need the most improvement.
With Review Boost, you’re constantly gathering reviews. These reviews can be submitted after just one phone call with a prospect, instead of having to complete the entire selling process. Alerts are sent to better manage negative reviews and potential issues. This new integration gives you one easy point of access to analyze the direct impact of these reviews to your online presence.
Having a personable photo and brief bio for each agent greatly improves your chances of consumers creating a personalized connection with your business. This connection increases your chances of gaining a loyal customer and the possibility of securing those gold stars for the agent’s performance from just one phone call.
Agent Codes on Flows
With Agent Codes, you can make sure each answered lead is correctly attributed to the answering agent – no matter which phone they answer it from. Enabling this feature now allows you to customize which flows will require Agent Codes to be entered instead of having it required across your entire account.
How Agent Codes Benefit Your Business
Put simply, stop the confusion and guarantee your lead assignment with precision. Are your team members answering the same phones? Are you running into confusion on lead assignment through your CRM? Add Agent Codes to guarantee the answering agent gets assigned to their correct lead. Designating this feature by flow furthers your customization options on your Calldrip account.
Want to ramp up the power of your lead management with these new features? Get in contact with one of our agents at 801-877-1111 or send in a request to firstname.lastname@example.org.
Latest posts by Madison Elliott (see all)
- AWA Sales Process Award Winner - February 20, 2019
- Product Update: Manually Prompt Customer Reviews & Get Inbound Call Performance Reports - February 20, 2019
- Product Update: Google My Business Integration & Agent Codes on Flows - November 29, 2018