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Build a Better Sales Team

Calldrip Conversational Analytics analyzes every call automatically, providing AI-powered insights that transform team performance and drive more revenue.
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Why Choose Calldrip® AI Call Scoring?

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Actionable
Insights

Automatically analyze every call with AI-driven scoring and summaries to deliver faster feedback.

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Review
Every Call

Effortlessly monitor 100% of your team's conversations so you never miss a critical coaching opportunity.

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Custom
Scorecards

Build unique, custom KPIs and scorecards for every department to measure performance across your entire business.

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Targeted
Coaching

Uncover strengths and improvement areas instantly to guide focused coaching sessions and build stronger teams.

Turn Every Conversation Into a Sales Win

CUSTOMIZED KPIs

Set metrics that match your sales strategy and team goals

With Calldrip Sales Coach, you can define KPIs tailored to your business objectives. Track individual rep performance, monitor team-wide results, and benchmark progress to ensure everyone is aligned and accountable.

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CONVERSATION SCORECARDS

Instantly see what’s working in every sales interaction

Each call is automatically analyzed and scored using AI, giving you a clear view of effectiveness. Calls are tagged to highlight trends, identify strengths, and pinpoint areas for improvement, so your team knows exactly what drives conversions.

CONVERSATION SCORECARDS

Instantly see what’s working in every sales interaction

Each call is automatically analyzed and scored using AI, giving you a clear view of effectiveness. Calls are tagged to highlight trends, identify strengths, and pinpoint areas for improvement, so your team knows exactly what drives conversions.

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COACH EVERY CALL

Turn insights into actionable feedback

AI-generated summaries, keyword tags, and KPI comparisons make it easy to coach every conversation. Provide real-time guidance, make suggestions, and help your team improve consistently within the Calldrip Sales Coach platform.

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performance

DETAILED PERFORMANCE ANALYTICS

Track growth and uncover opportunities

Measure individual and team performance over time with detailed AI reports. Use these insights to customize coaching sessions, highlight skill gaps, and celebrate wins, ensuring your sales team continually improves and exceeds goals.

DETAILED PERFORMANCE ANALYTICS

Track growth and uncover opportunities

Measure individual and team performance over time with detailed AI reports. Use these insights to customize coaching sessions, highlight skill gaps, and celebrate wins, ensuring your sales team continually improves and exceeds goals.

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CALLDRIP SALES COACH

Everything you need to guide your team to better sales performance

Effective coaching is the key to closing more deals. Calldrip Sales Coach gives managers and team leads AI-powered insights and tools to review every conversation, provide timely feedback, and elevate performance across the board.

Whether a conversation happens on a call, video chat, or through messaging, the platform analyzes interactions, highlights opportunities, and helps you coach in real time. Keep your team sharp, focused, and consistently improving while competitors are still figuring out what works.

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  • AI-driven coaching insights for every conversation
  • Score and analyze calls automatically
  • Identify strengths and improvement areas
  • Provide personalized feedback to each sales rep
  • Track KPIs and team performance effortlessly
  • Auto-tag calls to reveal what drives conversions
  • Monitor progress with automatic performance reports
  • Coach remotely without interrupting workflow
  • Highlight skill gaps and opportunities for growth
  • Drive consistent improvement across your sales team

See How Calldrip Sales Coach Works

From AI-generated call insights to real-time feedback, Calldrip Sales Coach helps you guide your team automatically and efficiently. Review every conversation, track performance, and provide actionable coaching from one intelligent platform designed to improve sales results.

    

Popular Features

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Expert Setup

Our team will help so AI-powered coaching is ready to support you immediately.

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Saving Coached Calls

Upload coached audio files while listening to your team's conversations.

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AI-Powered Call Tagging

Tag calls based on phrases and keywords with human and AI-powered review. 

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Sales Leaderboards

See which of your reps are converting at the highest level to gamify the sale.

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Measure Performance

Create unique, custom scorecards for every team to benchmark performance and ensure consistency across your entire organization.

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Data-Driven Coaching

The AI scores 100% of calls based purely on your customized KPIs, providing managers with data-driven evidence to deliver targeted coaching and employee reviews.

Popular Features

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Easy Setup

Our team will help so AI-powered coaching is ready to support you immediately.

save

Saving Coached Calls

Upload coached audio files while listening to your team's conversations.

tag

AI-Powered Call Tagging

Tag calls based on phrases and keywords with human and AI-powered review. 

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Sales Leaderboards

See which of your reps are converting at the highest level to gamify the sale.

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Enhanced Permissions

Manage what's available to your team and what's not.

Try the easy way to make every call count

See how Calldrip Sales Coach provides instant insights and guidance for every sales conversation. With AI-powered analysis handling scoring, tagging, and feedback automatically, you can coach your team, improve performance, and drive more sales without adding extra work for managers.

See it in Action
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Frequently Asked Questions

What is the main benefit of using AI to score our calls?

The primary benefit is scalable workload reduction. No human can monitor every call, but AI automatically analyzes 100% of your team's conversations, ensuring consistent quality control without overwhelming managers.

Can we customize the criteria the AI scores our team on?

Yes. You can define and customize your own performance scorecards and Key Performance Indicators (KPIs) to measure your team against your specific brand standards, sales process, and service goals.

How does the platform help us improve team performance?

It transforms analysis into action. The system automatically identifies skill gaps and delivers specific teaching moments and tailored coaching suggestions based on each team member's unique customer interactions.

How can we use the scoring data to evaluate performance across all our locations?

You can use the objective scoring to benchmark performance across all your stores and teams. This identifies top and bottom performers company-wide, pinpoints the exact reasons for success or failure at a location, and informs best practice rollout.

Does AI Call Scoring work for both sales and service teams?

Absolutely. You can create different custom scorecards for your Sales team (focusing on closing techniques) and your Service team (focusing on booking efficiency and customer satisfaction) to ensure consistent quality across all departments.

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