Traveling isn’t just about visiting new places—it’s about learning from the best. My recent visit to the UK was a powerful reminder of what makes businesses thrive: trust, well-structured systems, and leadership rooted in relationships.

The UK has long been a place where I’ve built meaningful partnerships and lasting business relationships. After years of working with incredible teams, partners, and customers, I’ve come to appreciate how trust, collaboration, and consistency drive success.

Here’s what we can all take away from the UK’s approach to business and leadership.

Effective customer communication directly impacts your bottom line. While email marketing achieves average open rates of 20-25%, text messages boast an impressive 98% open rate with 90% read within the first three minutes. This stark contrast highlights why businesses need a powerful SMS strategy.

Enter Broadcast — Calldrip's newest feature designed to revolutionize how you connect with customers and prospects through high-impact text messaging.

We all know it – collecting consumer data is vital to any business who wants to optimize online lead conversions. So, how can call tracking help?

Businesses in the US spent $4.6B on generating leads in 2021; it’s a top priority for marketing and sales leaders. This begs the question: if these leads are so valuable, why does it take the average company 47 hours to respond to a lead - if they respond at all? The truth is that lead response matters. And lead response is most effective when it's fast.

According to Forbes magazine, companies that generate leads on the internet are wasting nearly 71% of them. Why? Because they drop the ball on lead response. Companies work hard to boost close ratios and to generate fresh leads but they overlook the most important aspect, which is taking advantage of the leads they already have.

What is the biggest challenge that today’s companies face? Ironically, it’s possibly the simplest to address: they don’t respond quickly enough to leads.

Welcome to 2024 – a year packed with promises and, let's be real, a few challenges too. The game has changed. No more waiting around for potential buyers to come knocking at your door. Now, it's all about taking charge and actively chasing those leads to secure success. So, let's dive into the opportunity to rethink strategies for responding to online and phone leads.   As businesses roll with the punches in this ever-evolving landscape, the key is to grab every opportunity that comes our way.

The ongoing chip shortage is causing severe auto inventory constraints. This extremely limited supply is costing the industry millions in lost unit sales and billions in lost profits. However, automotive dealers are adept at managing adversity. Dealerships have done it in the past: remember the 2009 crash followed by cash for clunkers? 

Chances are, your business is spending thousands of dollars every year on advertising to attract and close prospects. Most businesses will include a phone number with at least some of those advertisements.

Sound familiar? If so, you’ve probably heard of call tracking and monitoring.

Quick question: If you had the opportunity to promote one salesperson on your team, how would you choose the person? You'd base it on their sales performance, right? What if you weren't tracking individual sales per employee? How would you know who performs best?

If your sales team makes a sale without knowing how the customer heard about your product, does it really matter? Yes, it matters. You've lost an invaluable chance to learn critical information that could help your team immensely.

Forrester reports that 82% of marketers think that data from their inbound sales calls show "costly blind spots" in their sales process. Yet 60% say their companies don't track the data they need to convert prospects and customers. Analyzing call data is much easier with the help of call tracking.