Outbound calls drive revenue, yet businesses face a mounting challenge: customers simply won't answer unknown numbers. When 4 billion robocalls flood U.S. phones monthly, your legitimate business calls get lost in the noise. Customers have been trained to ignore unfamiliar numbers, creating a crisis for sales teams, service departments, and marketing campaigns that depend on phone connections.

Auto dealerships face a range of day-to-day operational challenges, but auto dealership staffing challenges directly impact the ability to respond to leads and close sales. The numbers don't lie: miss that critical 5-minute response window and conversion rates drop by 400%.

A leading automotive dealer recently faced this exact challenge. Their sales team couldn't keep pace with lead volume due to staffing gaps, creating missed opportunities and declining conversion rates. Sound familiar?

In today’s hyper-connected world, your digital presence speaks before you do. And if you’re in sales—or frankly, any customer-facing role—that presence can make or break your credibility.

So here’s a question worth asking: What’s the first thing a prospect sees when they look you up?

We don’t like to talk about it much, but let’s be honest:

The biggest risk you’ll ever take is life itself.

Let’s face it: a one-size-fits-all approach doesn’t work when your teams wear different hats. The way your sales staff speaks to a customer is nothing like how your service advisors handle calls—and your parts department? Completely different priorities.

To build a high-performing dealership, you need insights that reflect those differences.

Artificial intelligence (AI) is revolutionizing sales—but not in the way you might think.

The future is now—or at least, it’s coming at us faster than a sales manager when you miss your quota. As we move into 2025, sales technology is evolving at breaking speed, and if you’re not keeping up, you might find yourself left behind, still using sticky notes and hoping for the best.

You don’t have to be a tech guru to take advantage of these changes. Here are the top trends that will define the future of sales technology and how they’ll change the way businesses interact with our customers.

To be competitive, sales teams must be more than skilled. They must continuously improve and find new ways to connect to customers. Effective sales teams constantly evaluate and enhance their performance, adapt to changing circumstances, and focus on delivering value to customers. That's where sales coaching can help! But it can be difficult to deliver consistent sales coaching without the support of technology. Sales coaching software can be transformational for a sales team, leading to a more results-driven and adaptable sales force. 

In a modern sales environment, effective communication is paramount to success.

Quick question: If you had the opportunity to promote one salesperson on your team, how would you choose the person? You'd base it on their sales performance, right? What if you weren't tracking individual sales per employee? How would you know who performs best?