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Business

7 Features of the Best Call Tracking Software

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Pam Georgiana

Quick question: If you had the opportunity to promote one salesperson on your team, how would you choose the person? You'd base it on their sales performance, right? What if you weren't tracking individual sales per employee? How would you know who performs best?

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How to Build a Customer Referral Rewards Program That Works

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Michelle Farnsworth

 

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The Importance of Rapid Lead Response

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Aaron Parsons

What if one simple change to your sales process could dramatically reduce competition and fuel more sales? Studies show that there is a technique, and that it’s both affordable and achievable. We call it “rapid lead response.”

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How Calldrip’s Response Software Helps Improve Sales in 2022

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Pam Georgiana

In this age of digital communication and instant response time expectations, every sales team needs good technology to back them up. Many types of lead management software can help sales teams nurture leads through the sales cycle, including content management systems, customer relationship management software, and call response software.

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11 Statistics Confirming the Importance of Customer Experience

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Kinsey Sullivan Wolf

As a result of our approach to rapid lead response, here at Calldrip, we often focus on the experience our clients provide their leads. However, that’s just one part of the picture: we’re also deeply committed to creating a positive customer experience. 

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11 Business Text Messaging & SMS Marketing Statistics to Enhance Your Communication

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Kinsey Sullivan Wolf

Today’s buyers - like today’s sellers - almost always have their phone nearby. As a modern salesperson, it just makes sense to embrace a text-friendly conversational sales approach. 

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4 Important Metrics to Include in Your Salesperson Call Report

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Pam Georgiana

Your business relies on the success of your sales team. They're out there hustling every day to win those sales. But most sales require multiple calls and messages before the close.

Your team is probably already tracking those outbound follow-up calls. But what about those unexpected incoming sales calls? Who handles those? How are they converting? Today’s top-performing sales teams need a process for tracking key metrics related to both outbound and inbound calls.

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How to Send Texts from your Company's Landline

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Kinsey Sullivan Wolf

These days, consumers expect convenience in every purchasing relationship. Depending on their personal preferences (and age) your customers may prefer to call, text, live chat, or email your company. 

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A Complete Guide to Rapid Lead Response

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Kinsey Sullivan Wolf

Businesses in the US spent $2.8B on generating leads in 2020; it’s a top priority for marketing and sales leaders. 

This begs a question: if these leads are so valuable, why does it take the average company 42 hours to respond to a lead?

The data is clear: leads are only likely to be converted for a very short period of time after being generated. After that, they move on. 

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Are You Wasting Internet Leads?

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Brock Jackson

According to Forbes magazine, companies that generate leads on the internet are wasting nearly 71% of them. Companies work hard to boost close ratios and to generate fresh leads but they overlook the most important aspect, which is taking advantage of the leads they already have. What is the biggest challenge that today’s companies face? Ironically, it’s possibly the simplest to address, they don’t respond quick enough to leads.

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