In the business world, the one constant we can always depend on is change. Change can take the form of new markets opening up, innovations in tech, the invention of new products, global changes in policy, or a combination of all that and more. In the last two years, the changes we've experienced had everything to do with the Covid-19 pandemic. We all moved to remote work environments, which created an enormous shift in how we connect and communicate, both internally and externally. We've also embraced the ability to research, shop and purchase goods and services online in a way we never have before.
Pam is a marketing and communications professional with twenty years of experience in content creation, copywriting, creative brand strategy, and brand messaging.
In this new world of remote work and global business opportunities, it is important to remember that extraordinary customer service is still critical to converting leads to customers. Without the traditional face-to-face conversations and free lunches used in the past by sales professionals to make a sale, the new generation relies on the efficiencies of tech to wow customers. An automated virtual receptionist not only provides timely customer service but can also be personalized to create that connection with a lead. Let's explore exactly what an automated virtual receptionist can do for you.