5 Call Coaching Best Practices for Sales Managers

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Michelle Farnsworth

In the opening words of his TED talk, American business magnate Bill Gates declared “Everyone needs a coach.” From professional athletes to CEOs, Bill highlighted the fact that the single common attribute among all high-performing individuals was the fact that they have a coach. Why should sales managers and sales reps be any different?

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An Introduction to Rapid Lead Response

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Pam Georgiana

Did you know that 53% of B2B companies spend over half of their annual marketing budget on lead generation? Did you also know that 79% of all marketing leads never convert into sales? Lack of lead response management is the main cause.

What is the point of spending more than half of your budget on generating leads if you ignore most of them? 

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The Importance of Conversational Sales Enablement for Auto Dealerships

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Kinsey Sullivan Wolf

 In the highly competitive world of automotive sales, one tactic can help you outpace competitors: Conversational Sales Enablement.

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How Calldrip’s Response Software Helps Improve Sales in 2022

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Pam Georgiana

In this age of digital communication and instant response time expectations, every sales team needs good technology to back them up. Many types of lead management software can help sales teams nurture leads through the sales cycle, including content management systems, customer relationship management software, and call response software.

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11 Statistics Confirming the Importance of Customer Experience

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Kinsey Sullivan Wolf

As a result of our approach to rapid lead response, here at Calldrip, we often focus on the experience our clients provide their leads. However, that’s just one part of the picture: we’re also deeply committed to creating a positive customer experience. 

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How Calldrip Integrates with Your Automotive CRM

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Pam Georgiana

It’s been a challenging 18 months for the auto industry. Inventory shortages, rising prices, and higher interest rates are having a dampening effect on sales. Economists expect annual sales for 2022 to be 4.5% below 2021 levels, which were also down because of the pandemic. Sales are expected to bounce back in 2023 by nearly 5% year-on-year, and in 2024, sales should increase by almost 4%. So, it will be a slow progression back to pre-pandemic levels for the industry. 

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10 Sales Enablement Statistics to Empower Your Sales Team

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Kinsey Sullivan Wolf

As a modern sales leader, chances are you’ve heard the term “sales enablement.” Sales enablement is a strategy all about empowering your sales team with the right resources and processes to be successful. 

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A Quick Introduction to Conversation Analytics for Sales

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Pam Georgiana

Research shows that consumers expect websites and apps to be eye-catching, cool to experience, and user-friendly, but they are unlikely to take note of any of those things unless they malfunction. These tech innovations aren’t meaningful to consumers if other more important customer service details like speed, convenience, and the right product information at the right time are not evident.

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5 Use Cases for Automotive Text Messaging

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Michelle Farnsworth

Would you believe me if I told you that one of themost powerful ways to market your dealership is through automotive text messaging? It’s true! If you want your valuable information to not only be seen, but be seen in a timely manner, then send out a text. An astounding 98% of text messages are opened, where only a mere 20% of emails are read. On average it only takes 90 seconds for a mobile phone user to respond to a text message, creating a higher probability that customers can be reached in real-time.

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Calldrip, DCDW & Rhino are Joining Forces for a UK Launch

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Aaron Parsons

Established as the conversational sales enablement market leader in the USA, Calldrip has been available in the UK and Europe for some time. Success in Europe only truly emerged after their partnership with DCDW who together have delivered phenomenal success to OEM and dealer groups alike.

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