A Quick-Start Guide to Conversational Sales Software

Image of Pam Georgiana
Pam Georgiana

Today's sales teams face unique challenges in a very competitive global marketplace. If you’re in sales, you know how hard it is to communicate your differentiation, especially when  technological advances and shifts in consumer behavior move at the speed of light. For example, 67% of the B2B buyer's journey is digital. Research shows that 35% to 50% of sales go to the vendor that responds first.

Read more

Your Complete Guide to Inside Sales Automation

Image of Pam Georgiana
Pam Georgiana

Before the advent of sales automation, sales teams relied on manual processes and a more traditional approach. Sales representatives had to research and source leads using printed business and association directories, attend trade shows, make cold phone or in-person calls, or purchase lead lists. The sales process was time-consuming, offered limited targeting options, and often resulted in lower lead quality.

Read more

A Comprehensive Guide to Choosing the Right Sales Coaching Software

Image of Pam Georgiana
Pam Georgiana

To be competitive, sales teams must be more than skilled. They must continuously improve and find new ways to connect to customers. Effective sales teams constantly evaluate and enhance their performance, adapt to changing circumstances, and focus on delivering value to customers. Sales coaching software can be transformational for a sales team, leading to a more results-driven and adaptable sales force. 

Read more

How AI Supercharges Your Call Coaching Strategy

Image of Pam Georgiana
Pam Georgiana

"Good salespeople are not born, they are trained," according to 35-year sales development industry veteran Dave Kurlan.

There is data to back this up. Studies have shown that companies with a formal sales coaching and training process reach 91.2% of their sales quota. Also, organizations with a coaching program see 7% greater revenue year over year.  

Read more

B2B Sales: Understanding the Unique Dynamics and Strategies

Image of Kinsey Wolf
Kinsey Wolf

Approximately a quarter of sales are B2B. This is a significant portion of the sales landscape, and one worth paying attention to. In this guide, we’ll explore B2B sales basics, including what “B2B” means, what makes B2B sales unique, and more. Let’s jump in:

Read more

A Guide to Conversation Analytics: Elevating Sales Success

Image of Pam Georgiana
Pam Georgiana

In the dynamic landscape of sales, where customer interactions and relationships are pivotal, conversational analytics has revolutionized how sales teams understand, evaluate, and enhance their processes. Why? Because customer service is critical to success. According to a study by Microsoft, 90% of Americans use customer service as a factor in deciding whether to do business with a company. 58% will change companies due to poor customer service.

Read more

6 Types of AI Sales Tools You Need to Know

Image of Pam Georgiana
Pam Georgiana

A recent Harvard Business Review article reported that while lagging behind other business functions incorporating digital technology, "Sales is primed to quickly become a leading adopter of generative AI… AI-powered systems are on the way to becoming every salesperson's (and every sales manager's) indispensable digital assistant."

Read more

60 Inspiring Quotes to Motivate You in Business, Sales, and Life

Image of Michelle Farnsworth
Michelle Farnsworth
Read more

6 Easy Tips to Increase Your Sales Today

Image of Michelle Farnsworth
Michelle Farnsworth

More impatient, more demanding, and more informed.

Sound familiar?

With attributes like that, it can seem impossible to please today’s consumers let alone increase your sales.

Read more

Boosting Dealership Sales – Talking Trade-In Increases Appointment Success by 72%

Image of Susan Gaytan
Susan Gaytan

This post is brought to you by a guest contributor Susan Gaytan, Director of Dealer Engagement and Training  with Alan Ram's Proactive Training Solutions. Susan brings over twenty years of automotive experience and dealership management expertise.  She is responsible for integrating training solutions and helping dealerships maximize the effectiveness of training.  You can learn more about Alan Ram's Proactive Training Solutions here.

Read more